Support Center

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Email Us

niars@gmail.com

Response within 24 hours

Call Us

03368881011

Available 24/7 for calls

03277927007

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Visit Us

University Chowk, Bahawalpur, Pakistan

Walk-ins welcome

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Quick access to common support topics

Orders

Track, cancel, modify

Payments

Refunds, methods

Products

Quality, warranty

Seller Help

For sellers only

Technical

App/website issues

General

Any other query

Frequently Asked Questions

Find quick answers to common questions

How do I track my order?

You can track your order by logging into your account and visiting the "My Orders" section. You will also receive SMS and email updates about your order status.

What payment methods do you accept?

We accept Cash on Delivery, JazzCash, EasyPaisa, Bank Transfer, and all major Debit/Credit Cards. All payments are 100% secure.

How long does delivery take?

Standard delivery takes 2-5 business days depending on your location. Express delivery is available in major cities within 24 hours.

What is your refund policy?

You can request a refund within 7 days of receiving your order if the product is damaged or not as described. Refunds are processed within 3-5 business days.

How can I become a seller on NIARS?

Click on "Build your Service" in the navigation menu and complete the seller registration process. Our team will verify your account within 24-48 hours.

How do I cancel my order?

Orders can be cancelled within 2 hours of placement from your account dashboard. After that, please contact our support team immediately.

Is my personal information safe?

Yes, we use industry-standard SSL encryption to protect all your personal and payment information. We never share your data with third parties.

Do you offer warranty on products?

Yes, all electronics and appliances come with manufacturer warranty. Warranty details are mentioned on each product page.

How Can We Help You?